Draft — not yet effective. Effective date: to be confirmed following legal review. Legal entity, business address, governing law, and contact details must be completed before launch.
Refund eligibility
Define the approved refund and cancellation rules for retainers and project work. The signed service agreement should explain deliverables, cancellation notice, and treatment of completed work.
Requesting a review
Add the verified billing support contact and agreed review process. Refunds, where approved, depend on the payment method and provider capabilities.