Know what needs attention
Review account notifications and agreed health indicators. Flag issues with context and a clear next action.
Secure access
Use delegated marketplace permissions appropriate to the agreed responsibilities. Do not share marketplace passwords in support messages or documents.
Clear escalation
Keep an issue record and coordinate responses with your business. We cannot guarantee a marketplace’s decision, reinstatement, or resolution time.
Common questions
How is the service scope agreed?
We review your marketplace, catalog size, workflows, and priorities, then agree responsibilities and fees in writing before onboarding.
Do you guarantee sales or account outcomes?
No. Sales, rankings, and marketplace decisions depend on factors outside our control. Our commitment is to the agreed operational work and transparent reporting.
How do I stay informed?
Your client portal brings together reports, invoices, documents, and support conversations. We also agree a regular check-in cadence.